Thank you for visiting our website (“Site”). SAS ELBI CREATIVE, operating under the Bounce Mentor brand (the “Company”), is committed to treating the personal and professional information of users, clients, and vendors with respect and care.

We have updated our Privacy Policy and enhanced our data-protection practices. This Site also uses cookies to personalize your experience and to target advertising.

By continuing to use this Site, you agree to this Privacy Policy, our Terms of Use, and our Cookie Policy. To learn how to disable cookies, click here—but please note doing so may prevent full use of Site features.

This Privacy Policy (along with our Terms of Use and other referenced policies) explains how we collect and process personally identifiable information—such as your name, email, financial account information—that you provide to us or we collect about you.

If you reside in the European Economic Area (EEA), this Privacy Policy also describes additional GDPR-related terms applicable to you. We may update this Policy as our services evolve; the effective date is noted at the end. We encourage periodic review. By providing your personal data—via email, phone, in-person—or by using our services or Site, you consent to the practices described herein.

WHAT PERSONAL DATA DO WE COLLECT?

We collect personal data you provide on the Site or through other interactions, such as contacting us, making purchases, or requesting information. You can decline to provide certain data, but this may limit features accessible to you.

“Personal data” refers to identified or identifiable information about a living individual, stored digitally or physically. Examples include:

Factual data: name, address, email, phone number, date of birth

Sensitive data: payment details, health-related information

Opinions: self-assessment responses

We only collect data relevant to the purpose requested and never process it inconsistently with those purposes without your consent.

INFORMATION YOU PROVIDE

When you contact us via the Site, email, phone, in-person, or attend our events, we may collect:

Contact info: name, address, email, phone

Financial info: payment/card data

Identification: gender, birthdate

Self‑assessment data: quiz/test results

Health info: if needed for physical-event participation

Personal objectives: for custom services

Employment info: for job applicants (CV, salary history, education, citizenship)

Vendor information: for affiliates/suppliers (e.g., tax IDs)

AUTOMATICALLY COLLECTED DATA

Our web server automatically logs:

Technical data: IP address, browser/version, device/OS, timezone, plugins

Usage data: visited URLs, click paths, timestamps, pages viewed, session length, errors, interaction behavior, exit info, support-call references

DATA FROM OTHER SOURCES

We may receive information from third parties—business partners, payment systems, delivery services, marketing analytics providers, promotion services—and merge it with our data for service improvement.

COOKIES

We use cookies to personalize your experience and target advertising. Continued use implies acceptance. You can disable cookies in your browser, though this may limit functionality.

HOW WE USE PERSONAL DATA

Provided data: to deliver requested services, fulfil contracts, notify you of offers and updates, comply with law, assess event eligibility, conduct quality assurance, and process employment applications.
Automatically collected data: for site administration, research, analytics, troubleshooting, performance optimization, and security.
Third-party data: combined with our own to enhance and personalize services.

DATA SHARING WITH THIRD PARTIES

We do not sell personal data. We share data with trusted partners who help deliver our services—each bound by confidentiality and limited-use agreements. We may also disclose data if legally required or to protect rights, safety, or enforce Terms of Use.

DATA STORAGE & SECURITY

SAS ELBI CREATIVE uses industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of personal data. Data is retained only as long as necessary for its intended purpose or as required by law, which may vary based on your interaction type. For example, complaint-related data is kept until legal liabilities expire.

To opt out of marketing emails, use the link provided in the message. Requests are typically processed within 10 days. We retain your email to comply with opt-out requests.

EXTERNAL LINKS

Our Site may link to third-party platforms not governed by this Privacy Policy. We are not responsible for their practices. Review their privacy policies before sharing personal data. This Policy applies only to data processed by SAS ELBI CREATIVE under the Bounce Mentor brand.

GDPR ADDITIONAL TERMS FOR EEA RESIDENTS

If you're in the EEA, additional rights apply:

Key definitions: Controller (us), Processor (service providers), Data Subject (you), Processing (data handling)

Legal bases: legitimate interest, contract, consent, legal obligation

Data transfers: may occur inside/outside EEA; by sharing data, you consent under GDPR safeguards

Retention: data kept only as needed or legally mandated

Your rights: access, rectification, deletion, restriction, objection, portability, withdrawal of consent—subject to conditions

To exercise rights, submit written request via contact below (ID proof may be requested).

TERMS OF USE & POLICY CHANGES

Using our Site or attending Bounce Mentor events is governed by this Privacy Policy and our Terms of Use, under applicable law (France, EEA, or U.S.). We may update this policy—posted revisions will apply automatically. Contact us with any privacy concerns; we’ll act on them promptly.

CONTACT US

SAS ELBI CREATIVE (Bounce Mentor)
Address: Douai, France
Email: [email protected]